ada77 Terms & Conditions

1.1 Parties to the Agreement

These terms form a binding legal agreement between ada77 ("Platform", "we", "us") and any registered or unregistered user of the platform ("you", "member", "player"). ada77 operates a safe and reliable online entertainment platform for players in Bangladesh.

1.2 Applicable Law

The applicable law will be followed in the interpretation and enforcement of these terms. The ada77 platform ensures fair play through SSL encryption and internationally recognised security standards. Each user is responsible for using the platform in accordance with the laws applicable in their own country or region.

1.3 Language of Service

The primary language of service on the ada77 platform is Bengali. Support is also available in English. In the event of any ambiguity between the Bengali and English versions, the Bengali version shall take precedence.

2.1 Age Requirement

You must be at least 21 years old to open an account and use the services on ada77. This platform is operated exclusively for users aged 21 and above. By registering, you confirm that you meet this age requirement. ada77 may request documents to verify your age at any time.

2.2 One Account Policy

Each individual, household, or shared device/IP address may register only one account. Creating multiple accounts is strictly prohibited. Violating this rule will result in the closure of all associated accounts, and any funds held may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be complete, current, and truthful. ada77 reserves the right to immediately close an account if false or misleading information is provided. It is your responsibility to promptly notify our support team of any changes to your personal details.

2.4 KYC Verification

ada77 follows a "Know Your Customer" (KYC) process in line with international standards. Before a withdrawal or a large transaction, any one of the following documents may be requested to verify your identity:

• National Identity Card (NID)
• Passport
• Driving Licence
• Recent utility bill or bank statement (for address verification)

The withdrawal process may be delayed until KYC verification is complete.

3.1 Password & Login

It is your responsibility to keep your ada77 account login credentials (username and password) completely confidential. Do not share this information with anyone. Use a strong password for your account and change it regularly.

3.2 Unauthorised Access

If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately. Full responsibility for all account activity rests with the account holder until you have notified us of the issue in writing.

3.3 Account Transfer Prohibited

ada77 accounts are non-transferable. Selling, renting, or transferring an account to a third party in any form is strictly prohibited. Playing or placing bets on behalf of a third party is also not permitted.

4.1 Supported Payment Methods

ada77 currently supports the following payment methods:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major Bangladeshi banks

ada77 reserves the right to add new payment methods in the future.

4.2 Minimum Deposit & Withdrawal

The minimum deposit amount for each payment method is ৳200. The minimum withdrawal amount is ৳500. Transactions below the specified limits cannot be processed.

4.3 Withdrawal Timeframe

Successfully verified withdrawal requests are generally processed within 10 to 45 minutes. If KYC verification or additional security review is required, the process may take a little longer.

4.4 Payment Verification

Deposited funds must come from a payment method registered in the account holder's own name. Third-party deposits are not accepted, and ada77 reserves the right to forfeit such transactions. The same rule applies to withdrawals.

4.5 Currency

All transactions on the ada77 platform are conducted in Bangladeshi Taka (BDT / ৳). Direct transactions in foreign currency are not accepted.

5.1 Welcome Bonus

A 120% bonus is available on the first deposit at ada77, up to a maximum of ৳8,000. For example, a deposit of ৳1,000 earns a bonus of ৳1,200 (total ৳2,200); or a deposit of ৳14,000 earns the maximum bonus of ৳8,000 (total ৳22,000). The bonus applies to a single account only.

5.2 Wagering Requirements

Winnings from a bonus must meet a 20x wagering requirement before withdrawal. Wagering is calculated on the bonus amount only (not the combined deposit and bonus). Example: ৳1,200 bonus × 20 = ৳24,000 must be wagered before winnings earned from the bonus can be withdrawn.

5.3 General Bonus Terms

• Bonuses must be used for legitimate gameplay only.
• Bonus funds cannot be withdrawn directly.
• ada77 reserves the right to modify, suspend, or cancel any bonus offer.
• If promotional terms are used fraudulently, the bonus will be forfeited.
• Taking advantage of bonuses through multiple accounts is strictly prohibited.

5.4 VIP Program

The ada77 VIP program has three tiers. You can advance to a higher tier based on active play:

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.2%.

Details of VIP benefits are available from the ada77 support team.

6.1 Game Providers

ada77 offers games from various internationally recognised providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi. Game results are determined through neutral and verifiable Random Number Generator (RNG) technology.

6.2 Technical Errors

If a game result is affected by a technical error or server issue, that round may be considered void. In the case of a technical error, ada77's decision will be considered final.

6.3 Sports Betting

The following conditions apply to betting in the ada77 sports section:

• Displayed odds may change at any time before a bet is confirmed.
• If an event is cancelled, the stake placed on that event will be refunded.
• If match fixing or abnormal results are suspected, ada77 may suspend payment and conduct an investigation.

6.4 Service Availability

ada77 always strives to ensure uninterrupted service, but a temporary interruption may be necessary for maintenance, upgrades, or unforeseen circumstances. ada77 is not liable for compensation in such situations.

7.1 Strictly Prohibited Activities

The following activities are completely prohibited on the ada77 platform:

• Fraud, manipulation, or exploiting platform loopholes to gain an unfair advantage.
• Using automated bots, software, or scripts to play games or place bets.
• Money laundering or attempting to clean funds from illegal sources through the platform.
• Creating multiple accounts or operating an account in a third party's name.
• Harassing, threatening, or behaving abusively towards other users.
• Attempting to breach the platform's security measures.
• Creating artificial betting patterns with the intent to abuse bonus benefits.

7.2 Consequences of Violations

If evidence of any of the above prohibited activities is found, ada77 may take the following actions:

• Temporary or permanent suspension or closure of the account.
• Forfeiture of all winnings and bonuses obtained through illegal activity.
• Legal action in accordance with applicable law.
• Notification of the relevant authorities.

8.1 A Form of Entertainment

ada77 always gives the highest priority to responsible gaming. Online gaming is a form of entertainment. It should not be used as a solution to financial problems. Play within your means and do not place further bets in an attempt to recover lost money.

8.2 Self-Exclusion & Setting Limits

ada77 provides players with the facility to set their own limits. If you feel that gaming is having a negative impact on your life, please contact our support team. We will help you arrange a temporary or permanent break from your account.

8.3 Protection of Minors

ada77 is committed to protecting minors from gaming. Creating or using an account by anyone under 21 years of age is strictly prohibited. Adults should keep their devices and passwords out of reach of minors. For more information, please visit our Responsible Gaming page.

9.1 Ownership

All content on the ada77 platform — including logos, designs, graphics, software, text, and other materials — is the intellectual property of ada77. Reproducing, distributing, modifying, or using these materials for commercial purposes without prior written permission is prohibited.

9.2 User Licence

ada77 grants you a limited, revocable licence to use the platform for personal, non-commercial purposes. This licence is non-transferable and does not give you the right to copy or distribute any part of the platform.

10.1 Limitation of Liability Statement

ada77 is not responsible for any losses caused by technical errors, cyberattacks, natural disasters, or other unforeseen circumstances. ada77 also does not bear liability for any losses arising from issues with your internet connection, device, or third-party software.

10.2 Maximum Liability

In any circumstance, ada77's maximum liability shall be limited to the amount of funds currently held in your account. ada77 is not obligated to provide compensation for indirect, incidental, or consequential losses.

10.3 Third-Party Services

ada77's platform includes services from third-party game providers and payment providers. ada77 is not directly responsible for the quality or availability of these third-party services; however, ada77's support team is always ready to assist you with any issues.

11.1 Filing a Complaint

In the event of a dispute or complaint, please contact ada77's support team first. The support team provides service 24/7 via live chat and email ([email protected]). We are able to assist in both Bengali and English.

11.2 Resolution Process

Upon receiving a complaint, ada77 will review the matter thoroughly. During the investigation, relevant gaming logs, transaction history, and other information will be analyzed. ada77's decision shall be considered final and binding.

11.3 Time Limit

Complaints regarding any incident or transaction must be submitted within 30 days from the date of that incident. Complaints submitted after the specified period may not be considered.

12.1 Right to Make Changes

ada77 reserves the right to change, amend, or update these rules and terms and conditions at any time. A notice will be provided on the platform for significant changes.

12.2 Effect of Changes

If you continue to use the platform after the updated terms and conditions have been published, you will automatically be considered to have accepted the new terms and conditions. If you do not agree with the new terms and conditions, please stop using the platform and contact the support team to close your account.

12.3 Contact

If you have any questions or comments about these terms and conditions, please contact our support team. We provide support in Bengali and English 24/7.

Email: [email protected]